Robotic Process Automation
We at Niyama strive to help our clients to grow their businesses. Niyama using Robotic process automation automate & transform the clients existing business processes using IT. We help our clients to identify the business process which can be re-engineered using Robotic process automation thus reducing costs and time while increasing accuracy & efficiency.
What is RPA?
Robotic Process Automation is the latest trend that is taking the industries by storm worldwide. RPA enables automation of repeatable tasks and process that is generally carried out by humans.
A perfectly implemented RPA will achieve better performance, efficiency & customer experience for all of the implemented business activities around the work. Automation solutions saves time and money for company. ROI from robotics process automation implementation is much quicker and the percentage of ROI is much higher in case of RPA
According to a white paper by McKinsey, “RPA is a promising new development in business automation that offers a potential ROI of 30–200 percent—in the first year.”
According to a global survey conducted by Servicenow in 2017, about 86% of companies are expected to hit their breaking point and will require intelligent automation to help them keep up by the year 2020. The inevitability of it aside, there are various benefits of automating your business processes as much as possible. Some of the key benefits of automation are:
EXAMPLES WHERE RPA CAN BE IMPLEMENTED
Business Process Automation
Leveraging RPA technology, we implement business process automation solutions that are entitled to increase productivity by eradicating bottlenecks and manual interventions.
With differentiated skills of our team, we excel in building Intelligent Virtual Assistants offering intuitive and automated experience through all digital channels to engage users in natural conversation using Voice or Text.
Incoming Customer E-mail Query Processing:
If you are a support Organization that needs to answer to those thousands of mails that get bombarded at your inboxes for responses, you could definitely get away from that situation and have RPA look after them for you. Common issues or emails can be segregated to groups and responses to such emails can be given by the RPA solution whereas the critical ones which are not ascertained into a group can be handled by the respective personnel.
Payroll processing is one such an example that needs manual intervention month after month, every year. A RPA system can be used instead to extract the details that are required from hand-written timesheets and calculate the pay from their stipulated CTC’s and pay them as well (by making the necessary bank transactions as well).
BENEFITS OF ROBOTICS PROCESS AUTOMATION
Reduced cost: By automating tasks, cost savings of nearly 30% can be achieved. Software robots also cost less than a full-time employee.
Better customer experience: Deploying RPA frees up your high-value resources to be put back on the front line ensuring your customer success.
Lower operational risk: By eliminating human errors such as tiredness or lack of knowledge, RPA reduces the rate of errors thereby providing a lower level of operational risk.
Improved internal processes: In order to leverage AI and RPA, companies are forced to define clear governance procedures. This, in turn, allows for faster internal reporting, on-boarding and other internal activities.
It does not replace existing IT systems: One of the biggest advantages of using a virtual workforce, or an RPA bot is that it does not require you to replace your existing systems. Instead, RPA can leverage your existing systems, the same way a human employee can.
Technology is evolving everyday and newer Software platforms are getting introduced in the Market at a faster rates nowadays. Matching today’s Technology with Complex Business demands
require a expert team of programmers with skills from .Net, Java to Python and Mean Stacks to name a few. Niyama’s proven expert team can develop a effective prototype and ready-to-instal
software Applications for any platform. The team managed by dedicated Project Managers and Program Managers will make your projects a success.
Application Development Process flow
Engage work with the client to understand the exact requirements for the required application development. Understand the risks and challenges they are currently facing and the benefits they would derived from the Application going to be developed
Analysis Engage with the respective stake holders and users who directly impacts the outcome of the project and understand in depth like number of screens, what data needs to captured, what are the data sources etc
Prepare initial charter break down all the requirements in to user stories and create the required backlogs
Sprint based on the user stories and backlogs plan your ongoing sprint
Review hold review meetings to review the current development, check on the user stories whether it is still relevant or it has to be modified
Beta releases break down your application into small individual managable units and deploy it as and when those are ready
Deployment & Support once the entire development is completed prepare a proper deployment & monitoring strategy
Different web application architecture we implemented as follows, but not limited
- Single page applications (SPA)
SINGLE PAGE APPLICATIONS (SPA)
Microservices architectural style defines a setup, where application components are standalone applications of their own. These independent application components talk to each other either using RMI (Remote Method Invocation), Restful Web Services or Push Messaging
Serverless architectures refer to applications that significantly depend on third-party services (knows as Backend as a Service or “BaaS”) or on custom code that’s run in ephemeral containers (Function as a Service or “FaaS”), we are using Azure Functions